Effective Date: June 1, 2026
WELLNESS4ALL (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, completing a form, scheduling an appointment, or communicating with our office.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Full name
Telephone number
Email address
Mailing address
Date of birth, when necessary
Appointment preferences
Information included in contact or appointment request forms
Communication preferences
Information you provide when contacting our office
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device type
Pages visited
Date and time of website activity
Cookies and similar tracking technologies
Please do not submit detailed medical information, diagnoses, test results, insurance identification numbers, Social Security numbers, or other sensitive health information through standard website contact forms or SMS messages unless specifically instructed to use a secure communication method.
2. How We Use Your Information
We may use the information collected to:
Respond to questions and requests
Schedule, confirm, reschedule, or cancel appointments
Send appointment reminders
Provide information about our office, hours, location, and services
Communicate regarding an inquiry initiated by you
Provide customer support
Improve our website and services
Maintain business and communication records
Comply with applicable legal and regulatory requirements
Prevent fraud, misuse, or unauthorized activity
3. SMS and Mobile Messaging
When you voluntarily provide your mobile phone number and explicitly agree to receive text messages, WELLNESS4ALL may send SMS or MMS messages related to:
Appointment requests
Appointment confirmations
Appointment reminders
Rescheduling assistance
Responses to questions or inquiries
Office information
Customer care and service-related communications
Promotional or marketing messages, when separately authorized
Message frequency may vary depending on your interaction with our office.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. After opting out, you may receive one final message confirming that your request has been processed.
For assistance, reply HELP or contact us at:
Phone: 786-768-4928
Email: [email protected]
Consent to receive text messages is not a condition of purchasing any goods or services.
4. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors or service providers solely when necessary to support business operations, including customer service, appointment scheduling, website hosting, communication delivery, data storage, or technical support.
All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
WELLNESS4ALL does not sell, rent, trade, or provide mobile phone numbers, SMS opt-in information, or messaging consent to third parties, affiliates, lead generators, or advertising partners for their own marketing or promotional purposes.
5. How We Obtain SMS Consent
Patients and prospective patients may consent to receive text messages by completing an appointment request, contact, or registration form on the WELLNESS4ALL website.
The form contains a separate and optional SMS consent checkbox. The checkbox is not preselected, and users may submit the form without agreeing to receive text messages.
The SMS consent disclosure explains:
The name of the business sending the messages
The types of messages the user may receive
That message frequency may vary
That message and data rates may apply
That the user may reply STOP to opt out
That the user may reply HELP for assistance
That consent is not a condition of purchasing goods or services
Where to access this Privacy Policy and our Terms of Service
SMS consent is voluntary and separate from the primary action of requesting information or scheduling an appointment.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Maintain website functionality
Analyze website traffic
Understand how visitors use our website
Improve website performance
Measure advertising or marketing effectiveness
You may adjust your browser settings to block or delete cookies. However, disabling cookies may affect the functionality of certain website features.
7. How We Share Information
We may share personal information only when reasonably necessary with service providers that assist us with:
Website hosting
Appointment management
Customer relationship management
Telephone, email, or SMS communications
Data storage and security
Website analytics
Technical support
Legal or regulatory compliance
These service providers are authorized to use information only as necessary to provide services on behalf of WELLNESS4ALL.
We may also disclose information when required by law, court order, subpoena, government request, or when reasonably necessary to protect our legal rights, patients, employees, business operations, or the public.
We do not sell personal information.
8. Healthcare and Sensitive Information
Information submitted through our public website or through standard SMS messaging may not be transmitted through a secure medical communication system.
Website forms and text messages should generally be used for administrative matters, including:
Scheduling appointments
Confirming or rescheduling appointments
Requesting general information
Receiving office hours or location information
Asking general questions about available services
Do not use SMS messages or public website forms to send urgent medical concerns, detailed medical records, diagnoses, laboratory results, Social Security numbers, payment card information, or other highly sensitive information.
Do not use SMS or the website contact form for medical emergencies.
In the event of a medical emergency, call 911 or go to the nearest emergency room.
9. Data Security and Retention
WELLNESS4ALL uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.
However, no method of internet transmission, electronic storage, email communication, or standard SMS messaging can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to:
Provide requested services
Maintain business and communication records
Fulfill legal and regulatory obligations
Resolve disputes
Enforce agreements
Protect the security and integrity of our operations
10. Your Privacy Rights
Depending on applicable law, you may request to:
Access the personal information we maintain about you
Correct inaccurate or incomplete information
Request deletion of certain personal information
Withdraw consent to certain communications
Opt out of marketing communications
Ask questions about how your information is collected or used
To submit a privacy request, contact WELLNESS4ALL using the contact information listed below.
Certain information may need to be retained when required for legal, regulatory, accounting, healthcare, security, or legitimate business purposes.
11. Children’s Privacy
Our website and communication services are intended for adults, parents, and legal guardians.
We do not knowingly collect personal information directly from children under the age of 13 through our website without appropriate parental or legal guardian involvement.
A parent or legal guardian should submit appointment requests or personal information on behalf of a minor.
12. Third-Party Websites
Our website may contain links to websites, applications, or services operated by third parties.
WELLNESS4ALL is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage users to review the privacy policies of every website they visit.
13. Changes to This Privacy Policy
WELLNESS4ALL may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
Any changes will be posted on this page with an updated effective date.
Your continued use of our website or services after an update constitutes acknowledgment of the revised Privacy Policy.
14. Contact Information
For questions about this Privacy Policy, our SMS practices, or the handling of your personal information, contact:
WELLNESS4ALL
Address: 16401 SW 139th Ave
Miami, FL 33177
Phone: 786-768-4928
Email: [email protected]
Website: www.wellness4all.site